| Issue |
Cause |
Solution |
| Any Lights Blinking |
Unknown |
Call Tech Dept |
| Nozzle wand cannot extend |
Debris on side of nozzle wand |
Clean nozzle wand and head |
| Filter clogged with debris |
Clean or replace filter |
| Water Flow is Low |
filter clogged with debris |
Clean or replace filter |
| Nozzle extends 1/2 way out |
Nozzle wand is dirty |
Clean nozzle wand and head |
| No front or back wash |
Sitting too far forward |
Sit to the center and back of the seat |
| Unit shuts off while washing |
Wash more than 5 minutes |
Restart wash function |
| Power light off |
Unplug unit and plug in unit after 15 seconds |
| Seat Temperature is Low |
Insufficient warm up time |
Preset seat temperature |
| Water Temperature is Low |
Insufficient warm up time |
Preset water temperature |
| Washing more than 1 minute |
Allow water tank to reheat |
| No function from remote |
Transmitter covered |
Uncover transmitter |
| Battery power low (indicated on display) |
Change batteries |
| Positioned out of range |
Change position of remote |
| Dryer problems |
Temperature is too hot or cold |
Adjust Temperature |
| Dryer cuts off |
After 5 minutes you will need to restart |
| Dryer is not working |
Sit, position yourself, to the center and back of the seat |
| Deodorizer will not function |
Carbon Cartridge is dirty |
Clean or replace filter |
| Air Intake holes are dirty |
Clean intake holes |
| Weak Shower Force (6000) |
Clogging or filter or plug |
Check filter and drain plug for clogging |
| Check the shower nozzle is not stained or clogged |
| Shower Water Not Warm (6000) |
Incorrect shower temperature settings |
Check if the shower temperature setting is at OFF or LOW |
